Business Analyst 10+ yrs

Acadia Technologies, Inc.

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Skills

Job Title: Business Analyst

Location: Atlanta, GA- onsite 5 days/ week

Duration: 6-month contract, with potential for extension

Required / Must-haves:

5+ years experience working with Business and technical teams to prepare system requirements and Technical and functional documents.
Generate and analyze reports to support clinical and administrative decision-making.
Provide advanced Windows troubleshooting and support for our software and cloud platform.
Communicate effectively with internal and external customers to understand their issues and provide timely solutions.
Compose clear and detailed JIRA tickets for developers and administrators.
Ensure the security of IT systems and data, adhering to best practices and company policies.
Utilize available tools like REST APIs, Postman, and Swagger for testing and documentation.
Stay updated on the latest industry trends and technologies to provide innovative solutions.

Qualifications:

Bachelor s degree in information technology, Computer Science, or a related field.
Strong problem-solving skills and attention to detail.
Customer-focused mindset with a commitment to providing high-quality support.
Experience with cloud platforms (e.g., AWS, Azure) and supporting software applications.
Excellent communication skills, both written and verbal.
Ability to explain technical issues to non-technical stakeholders effectively.
Experience with issue-tracking software.
Strong interpersonal skills and the ability to work collaboratively in a team environment.
Availability to work on-call or during off-hours as needed to support hospital IT operations.
Adaptability and a proactive approach to problem-solving.