Project Manager - IT

DUTIES AND RESPONSIBILITES:

• Responsible for elicitation, analysis, and documentation of business requirements.

• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.

• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.

• Documents current business processes and models to define requirements and/or gaps.

• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.

• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.

• Evaluate the impact of potential software and process changes on the organization.

• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.

• Assist in the creation of the business case documentation.

• Understanding of architectural consistency and usability standards.

• Defines and develops user test cases and validates test results during testing.

• Executes unit and functional test cases.

• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.

• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.

• Participates in associate meetings and communicates any concerns to management.

QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.

• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment

• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation

• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early

• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight

• Working knowledge of Confluence and JIRA.

• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.

• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.

• Bonus: Sage X3 experience (ERP).

Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:

• Ability to organize and prioritize work.

• Detail oriented, proactive, creative, and efficient

• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word

• Familiarity with application integration methods to include understanding of data mapping process.

• Ability to effectively work both independently and collaboratively in a team environment

• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.

• Expertise in ERP solution selection and implementation is a plus

• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format

• Ability to work with all levels of associates

• Ability to work with minimal supervision in a very dynamic environment

• Ability to learn new systems and tools

• Knowledge of software development life cycle methodologies, processes, and procedures.

• Active listener

• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Description:

Required Qualifications:

• 4-7 years of project management experience, ideally within IT or a technology-adjacent function.
• Demonstrated fluency with Jira and Confluence (board setup, workflows, dashboards, reporting) - not just user-level familiarity.
• Proven track record managing multiple concurrent projects with competing priorities and deadlines.
• Strong written and verbal communication skills, with experience presenting to senior business leaders - clear, direct, and free of vague commitments.
• Comfortable engaging with IT concepts and terminology (systems, integrations, data flows) without needing to be a hands-on engineer.
• Experience building and maintaining project documentation: status reports, RAID logs, timelines, charters.

Preferred Qualifications:

• Experience with pricing, distribution, or ERP-adjacent business projects.
• Background supporting manufacturing or distribution business units.
• PMP, CAPM, or equivalent PM certification.
• Prior experience in a PMO structure with standardized governance practices.
• Exposure to legacy/older systems (e.g., AS400) is a plus - comfort navigating antiquated tech stacks alongside modern tools.

Core Competencies:

• Intellectual Curiosity - asks questions, digs into the "why," and leans into learning rather than waiting for direction; comfortable operating in a space that will require ongoing discovery.
• Managing Ambiguity - understands that plans are a best guess, not a guarantee; adapts as new information surfaces and keeps momentum through unexpected obstacles.
• Balancing Stakeholders - juggles competing priorities across IT, the broader AMH portfolio, and the Alside business without losing sight of any one group's needs.
• Courage - surfaces bad news early and directly rather than only logging it; comfortable pausing or escalating activity that feels off, even when it's uncomfortable to raise.
• Success Metrics - First 90 Days
• Fully onboarded onto the Alside pricing project with an established project plan, timeline, and Jira board.
• Running regular, structured status updates for both IT leadership and Alside business stakeholders.
• Demonstrated ability to take on a second concurrent project without disruption to the first

Responsibilities:

Overview:

The client is seeking a mid-level Project Manager to support IT-focused initiatives for the Alside business unit, starting with a new pricing project for US Distribution. This individual will report to the IT PMO and will manage this project end-to-end while also picking up additional Alside-related IT projects as they arise. The ideal candidate is comfortable working across business and technical stakeholders, has strong command of Jira/Confluence-based project tracking, and can juggle multiple concurrent workstreams without losing sight of deadlines, dependencies, or communication cadence.

Key Responsibilities:

• Own end-to-end project management for the Alside US Distribution pricing project: scope, timeline, resourcing, risk, and status reporting.
• Manage additional Alside-related IT projects concurrently as they are assigned, prioritizing and sequencing work across a shifting portfolio.
• Set up and maintain project boards, workflows, and documentation in Jira/Confluence, consistent with existing AMI IT PMO standards.
• Run regular status meetings and provide clear, structured updates to both IT leadership and business stakeholders, including senior/executive audiences.
• Identify and escalate risks, blockers, and scope changes early; drive resolution with the right stakeholders.
• Coordinate cross-functionally with IT applications, operations, and business teams (Alside/US Distribution) to keep projects aligned to business goals.
• Maintain accurate project artifacts: charters, timelines, RAID logs, and status reports.
• Lead prioritization conversations for new Alside IT project requests