(Remote) Tolling Azure Cloud Engineer

Job Description:

We are seeking an experienced Azure Cloud Engineer to join the ITD Tolling Engineering and Operations Team. The ideal candidate will have hands-on experience managing Azure cloud resources, monitoring applications, troubleshooting production issues, and ensuring cloud security, governance, and compliance.

Key Responsibilities:

• Implement, maintain, and support cloud resources within the Azure environment.
• Manage and support Azure App Services, API Gateways, Azure Functions, Azure Virtual Desktop (AVD), and Azure Kubernetes Service (AKS).
• Monitor application performance and availability using Azure Monitor, Log Analytics, logs, metrics, and traces.
• Troubleshoot cloud connectivity, access, security, and application performance issues.
• Administer Microsoft Entra ID, Single Sign-On (SSO), IAM, role assignments, and least-privilege access.
• Manage Azure Key Vault, certificates, passwords, and secure credential storage.
• Support cloud governance, cost optimization, tagging standards, and Virginia government security policies.
• Develop and maintain infrastructure documentation, network diagrams, system topologies, and operational procedures.
• Participate in incident management, root-cause analysis, maintenance activities, and production support.
• Prepare change requests, implementation plans, and rollback procedures.
• Support system integrations, data movement, and PCI compliance requirements.
• Collaborate with architects, developers, DBAs, and cross-functional teams to optimize Azure solutions.
• Provide rotational help-desk and off-hours operational support as required.

Required Qualifications:

• Minimum 3 years of hands-on experience with Microsoft Azure services.
• Experience with Azure Virtual Desktop (AVD).
• Experience administering Microsoft 365 / Office 365 services and Entra ID SSO.
• Strong scripting skills in PowerShell and/or Python.
• Experience working in Windows environments.
• Knowledge of cloud security, IAM, networking, monitoring, and troubleshooting.
• Experience with Power Apps.
• Ability to create and maintain network diagrams, system topology documentation, and technical documentation.
• Strong communication, problem-solving, and collaboration skills.
• Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience.

Preferred Qualifications:

• Microsoft Azure certifications.
• Experience with Azure governance, high availability, fault tolerance, and cloud cost management.
• Knowledge of PCI compliance and secure cloud operations.
• Experience supporting production applications and enterprise cloud environments.

Additional Requirements:

• 100% Remote - Candidates must be local to Virginia.
• Fingerprint-based background check is required.
• Willingness to provide off-hours support when needed.
• Candidates must maintain relevant technical knowledge through continued education at their own expense.