Senior Project Manager Global Travel Operations & Corporate Card Programs

Senior Project Manager Global Travel Operations & Corporate Card Programs

Job Title: Senior Project Manager

Location: Santa Clara, CA (Onsite presence required based on project needs)

Position Type: Contract (Up to 12 Months with extension potential)

Experience Level: 10+ Years

Domain: Global Travel, Finance Operations, Enterprise Systems

Job Overview

A leading global technology enterprise is seeking an experienced Contract Senior Project Manager to drive several time-bound, high-impact strategic initiatives across Global Travel Operations and Corporate Finance.

Operating as an independent project leader, you will own milestone delivery, risk mitigation, and cross-functional coordination for three major enterprise workstreams:

1. Corporate Card Program Enhancements
2. Global Travel Management Company (TMC) RFP & Transition
3. ServiceNow Travel Desk Implementation

Scope of Work & Responsibilities 1. Corporate Card Program

• Lead project roadmaps, governance, and end-to-end rollout for corporate card enhancements and global footprint expansion.
• Drive cross-functional alignment across Finance, Treasury, Legal, HR, and Travel leadership on governance, internal controls, and user policies.
• Author program roadmaps, risk assessments, status reports, adoption frameworks, and training documentation.
• Manage milestone tracking, RAID logs, and executive delivery checkpoints through completion.

1. ServiceNow Travel Desk Implementation

• Manage end-to-end deployment of a ServiceNow-based Travel Desk solution from initial requirements through go-live and hypercare.
• Partner with IT, HR, Travel operations, and third-party vendors on workflow automation, service catalog design, and data integrations.
• Coordinate User Acceptance Testing (UAT), change management strategies, and end-user readiness programs.
• Monitor release schedules, technical dependencies, and system stabilization metrics.

1. Travel Agency (TMC) RFP & Vendor Transition

• Manage project deliverables for global Travel Management Company sourcing, evaluation, and selection.
• Coordinate project timelines, scorecards, stakeholder reviews, and procurement governance gates.
• Oversee vendor transition roadmaps, service-level operational readiness, and cutover tracking.
• Foster alignment between Global Procurement, Legal, Finance, and external vendor teams.

Required Skills & Qualifications

• 10+ years of formal project/program management experience delivering complex, enterprise-wide transformation programs.
• Proven background managing Corporate Card rollouts, corporate travel operations, or finance technology implementations.
• Direct experience with American Express (Amex) Corporate Card programs and TMC sourcing/transitions strongly preferred.
• Deep proficiency in enterprise project governance: RAID management, dependency mapping, executive dashboarding, and vendor accountability.
• Strong ability to translate complex business workflows into structured technical milestones.
• Superb executive communication, presentation, and stakeholder-management capabilities in matrixed enterprise environments.
• Certifications: PMP, PgMP, or equivalent project management certification preferred.
• Work Location: Must be available for onsite collaboration in Santa Clara, CA based on program and stakeholder needs.

Preferred / Nice-to-Have Skills

• Hands-on familiarity with travel and expense tools (SAP Concur, Coupa) and ServiceNow workflows.
• Exposure to reporting and BI analytics workstreams utilizing Tableau, Power BI, or Looker.
• Experience leveraging modern AI productivity tools to accelerate PM deliverables and reporting.
• Prior track record supporting Fortune 500 technology companies.

Thanks

Sri Vardhan