Senior Technical Business Lead
OP Consulting Group LLC
- Job
- 29295
- Posted
- Location
- Harrisburg, PA
- Work type
- Contract
- Tax terms
- W2, C2C, 1099
- Experience
- Experience open
- Openings
- 1 opening
Skills
- ServiceNow
- ITSM
- Scrum
- Requirements
About the job
Senior Technical Business Lead
Harrisburg,PA
Hybrid
Key Responsibilities
- Plan and facilitate daily stand-up meetings with the development team to review progress, priorities, and roadblocks.
- Work directly with business and department leadership to understand operational needs and resolve IT-related challenges.
- Collaborate with application teams to identify, troubleshoot, and resolve technical issues.
- Lead incident management and change management activities for the application support team.
- Provide weekly status updates on development projects, tasks, and ongoing initiatives.
- Maintain an accurate application inventory and organize application support documentation across the application portfolio.
- Review business requirements and technical specifications, working with the development team to estimate the level of effort required for implementation.
- Support the evaluation and adoption of commercial off-the-shelf (COTS) products.
Desired Experience and Skills
- Experience with DevOps practices and processes.
- Familiarity with Scrum, iterative, and Waterfall development methodologies.
- Experience with IT service management (ITSM) processes and tools, including Remedy and ServiceNow.
- Experience in IT project management and application modernization projects.
- Strong analytical and problem-solving skills, including the ability to gather, interpret, and use data to support decisions.
- Excellent communication and presentation skills, with the ability to understand business requirements and explain technical concepts to both technical and non-technical audiences.
- Ability to build and maintain productive relationships with business stakeholders and colleagues.
- Broad knowledge of technologies, applications, and enterprise IT environments.
- Knowledge of relevant industry quality standards, legislation, and best practices.
- Ability to gather and document tasks and requirements with security and accessibility considerations in mind.
- Ability to work effectively under pressure, manage competing priorities, and meet deadlines.
- A flexible and adaptable approach to changing business and technical needs.
- Commitment to continuous learning and staying current with technology developments.