Conversational AI Architect / Lead (Kore.ai) / Kore.ai Solution Architect / Technical Lead
Ideate Technologies LLC
- Job
- 29343
- Posted
- Location
- Remote
- Work type
- Contract
- Tax terms
- C2C
- Experience
- Experience open
- Openings
- 1 opening
Opens your email app with a message to the employer, its subject naming this job. Attach your resume and send it from your own email.
Skills
- REST
- SQL
- Python
- JavaScript
- AWS
- Azure
- Salesforce
- Agile
- UAT
- Requirements
About the job
- Design and build enterprise Conversational AI solutions using Kore.ai.
- Design and implement Voice Bot solutions using Kore.ai.
- Design and implement Search AI solutions using Kore.ai.
- Lead client discovery and requirements workshops.
- Create Functional Design Documents (FDDs).
- Create Technical Design Documents (TDDs).
- Configure advanced workflows on Kore.ai XO 10/11 and Artemis.
- Design dialogue flows and conversation journeys.
- Develop and configure intent models on Kore.ai.
- Implement prompt engineering and LLM guardrails.
- Build and optimize bots using Kore.ai Search AI.
- Work with Kore.ai Agent AI Assist.
- Configure and develop DialogGPT nodes.
- Configure NLU training and intent detection.
- Implement LLM evaluation and guardrails.
- Integrate Kore.ai bots with Salesforce.
- Integrate Kore.ai bots with AWS S3.
- Develop integrations using REST APIs and webhooks.
- Integrate Kore.ai solutions with enterprise backend systems.
- Integrate voice bots with Genesys Cloud CX using SIP/BYOC.
- Integrate voice solutions with Amazon Connect.
- Design and implement IVR solutions.
- Develop and configure voice bot workflows.
- Implement dynamic call routing.
- Configure TTS/STT solutions such as Azure Neural TTS.
- Facilitate technical and business requirements workshops.
- Translate business requirements and rules into technical solutions.
- Create actionable developer user stories.
- Guide cross-functional development teams in Agile sprints.
- Lead UAT activities and support business validation.
- Monitor post-production bot analytics and performance.
- Perform continuous bot optimization based on analytics and user interactions.
- Develop solutions using Python.
- Develop solutions using JavaScript.
- Develop and integrate SQL-based solutions.
- Design and implement REST API and webhook integrations.
- Follow enterprise integration and conversational AI best practices.
- Collaborate with business stakeholders, developers, architects, and technical teams.
- Provide technical leadership throughout solution implementation.
- Support production troubleshooting and solution optimization.