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IVR Developer

Magicforce

Job
29400
Posted
Location
Remote
Work type
Contract
Tax terms
C2C
Experience
Experience open
Openings
1 opening

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Skills

  • Java
  • Spring Boot
  • Microservices
  • REST
  • Node.js
  • AWS
  • CI/CD
  • Scrum
  • Agile

About the job

Seeking an experienced IVR / Contact Center Application Developer with expertise in Java, Spring Boot, AWS, Amazon Connect, and Genesys Cloud. The role involves building and supporting IVR solutions, contact center applications, APIs, and cloud-based services that enhance customer service operations.

Required Skills

  • 10+ years of experience in Java Development.
  • Strong experience with Spring Boot, REST APIs, and Microservices.
  • Hands-on experience with Amazon Connect and/or Genesys Cloud.
  • Experience developing IVR and Contact Center solutions.
  • Strong knowledge of AWS Cloud Services.
  • Experience with Node.js.
  • API integration experience with CRMs, databases, and third-party systems.
  • Knowledge of OAuth, JWT, and API Security.
  • Experience with GitHub, CI/CD pipelines, and Agile/Scrum.
  • Strong troubleshooting and production support skills.

Desired Skills

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