Product owner
Rivi Consulting Group
- Job
- 29598
- Posted
- Location
- Remote
- Work type
- Contract
- Tax terms
- W2, C2C, 1099
- Experience
- Experience open
- Openings
- 1 opening
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Skills
- Product Owner
- Product Management
- Lead
About the job
Voice Product Owner Job Description
- 10+ years of relevant Product Owner/Product Management experience, with strong expertise in cloud-based voice, contact center, or conversational voice platforms.
- Lead business discovery independently, translating business needs into prioritized epics, features, user stories, and clear acceptance criteria.
- Own end-to-end product delivery, from discovery and backlog management through implementation, launch, and continuous optimization.
- Strong ability to drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders.
- Key differentiator:
- Hands-on knowledge of Agentic Voice / Voice AI implementations, including AI-driven voice agents and conversational experiences
- Experience with Voice Intelligence and voice prompt engineering, including conversation analytics, intent recognition, summarization, and optimization of AI-driven voice interactions.
- Self-driven with strong communication, stakeholder management, and interpersonal skills.