TREC - Manager VII - Information Technology Division

Agency Information

JOB VACANCY ANNOUNCEMENT

Product Manager

Information Technology Division

Job Posting Number:

260612ITD

Monthly Salary:

$7,716.00 $10,384.00

(Salary Commensurate with Experience)

State Classification:

Manager VII

Class No./ Group:

U1606

Location :

Austin, Texas

FLSA Status:

Exempt

Work Week:

MondayFriday, 40 hours/week

(Flexible work schedule / Hybrid telecommuting)

Travel:

None

Benefits of Working at TREC /TALCB

Flexible work schedule

Hybrid telecommuting

Worklife balance

96 hours of accrued vacation a year

96 hours of accrued sick leave a year

10+ paid holidays every year

Career advancement opportunities

Free downtown parking

Free comprehensive medical insurance for fulltime employees, and the state pays 50% of premium cost for dependents

Job Summary:

The Product Manager owns the vision, evolution, and adoption of the licensing management system, driving it forward with urgency and purpose. This role demands a strong understanding of business needs and commitment to delivering clear, measurable value to internal business owners and license holders. The Product Manager works closely with business owners, executives, vendors, and technical partners. They serve as the bridge between operational teams and technology resources to turn strategy into action and ideas into results.

Job Duties:

• Define the agency product vision, strategy and longterm roadmap aligned with agency goals
• Develop and execute program plans, including scope, schedules, testing and risk mitigation strategies, and resource allocation
• Manage vendor relationship to ensure accountability and ongoing value
• Prioritize initiatives and manage ticket backlog based on value, resources, and compliance considerations.
• Communicate progress, risks and opportunities to technical and nontechnical stakeholders
• Understand customer needs through research, data analysis and direct feedback
• Translate business goals and customer insights are into clear product requirements
• Collaborate closely with IT, Business and Vendor organizations
• Serve as vendor contact, building strong working relationships while monitoring performance against KPI
• Lead afteraction reviews following each deployment to assess outcomes, identify root causes of any issues Identify areas for improvement in product performance using metrics and user data
• Ensure ongoing compliance with Data Privacy and privacy regulations
• Drive product adoption through effective communication, training support, release notes and change management

Minimum Qualifications:

• Graduation from an accredited fouryear college or university with coursework in computer science, computer information systems, management information systems, or a related field. An equivalent combination of education and experience may be substituted for the degree on a yearforyear basis.
• Minimum 3 years experience as product manager.
• Proficiency with product or project management tools such as Jira, Azure DevOps, Confluence or similar

Preferred Qualifications:

• 5+ years of managing projects from concept to deployment
• 3+ years of managing vendor relationships
• Experience working with configurable, workflowdriven business process management or licensing systems such as Accela, OpenGov, or Tyler Technologies
• Indepth understanding of broad business operations, processes
• Experience with analytics or reporting tools such as SQL, Tableau, Power BI or similar
• Working knowledge of data privacy regulations including PCI, data sensitivity, etc

Knowledge, Skills, and Abilities:

• Ability to translate complex technical concepts to clear agency value for diverse audiences
• Strong written and verbal communication skills and active listing with ability to tailor messaging to technical and nontechnical audiences
• Strong analytical and problemsolving abilities using datadriven decisionmaking approach
• Ability to prioritize initiatives and manage competing demands and operate effectively in fastmoving ambiguous environment
• Skill in leveraging AI tools to improve efficiency and productivity
• Ability to use appropriate interpersonal styles and communication methods to develop effective and strategic relationships among diverse groups of people within and outside of organization
• Ability to lead organizational change and drive technology adoption
• Ability to be selfdirective, understanding how to prioritize among conflicting tasks
• Identify and manage product dependencies, including technical, vendor, and between divisions to support effective delivery.
• Ability to gain consensus across nonreporting relationships
• Skill in organization and longrange and shortrange planning.
• Skill in providing excellent customer service.

Environmental & Physical Conditions:

Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer.

How To Apply:

To apply for this position, complete an online application either through the TREC CAPPS Applicant Career Section or through Work In Texas (WIT).

All resumes must contain complete job histories, which include job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete.

Applications will not be considered until all required documentation is received by TREC/TALCB.

For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by phone at. Applications must be received by the closing date in order to be considered for this posting.

Additional Application Requirements:

Resume

Military Crosswalk Information:

/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

TREC/TALCB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants should communicate requests for disabilityrelated accommodations during the application process to Human Resources. 1800RELAY TX (for hearing impaired).

TREC participates in EVerify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I9 to confirm work authorization.

Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.

Applicants who possess a valid Texas Real Estate License are required to place their license in an Inactive status.

Only applicants interviewed will be notified of their selection or nonselection. Resumes will not be accepted in place of a completed application.