Clinical Applications Engineer

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies-like the da Vinci surgical system and Ion-have transformed how care is delivered for millions of patients worldwide.

We're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful-because every improvement we make has the potential to change a life.

If you're ready to contribute to something bigger than yourself and help transform the future of healthcare, you'll find your purpose here.

Job Description

Primary Function of Position

The Clinical Applications Engineer (CAE) reports to the Manager of Clinical Applications Engineering. The

CAE plays a critical role in the early adoption of new technology, expanding access to robotic minimally

invasive care. This individual will be primarily focused on building and supporting early users through their

system learning curve and provide technical expertise on the system as applicable during clinical

procedures. They will play a crucial role in transitioning users from their initial training to proficiency with

the system and its use. They will also be responsible for providing guidance and perspective to design

engineering about system usage nuances within the market they serve.

Essential Job Duties

Provide procedural support to new robotic system sites to promote safety and effective

progression

Collaborate with global Clinical Applications Engineering and Endoluminal Sales to support new

users through their early learning curve

Provide expert clinical product and technical assistance and training to physicians and clinical

staff on the effective use of Intuitive's equipment during clinical procedures

Identify key areas of concern for clinical users for procedure adoption and collaborate with

training and development partners to evaluate and address them

Drive collaboration and maintain consistent, open lines of communication across the assigned

responsibilities with the global Clinical Applications Engineering team as well as the development

teams.

Collaborate with peers and development engineering partners to develop and share best

practices and product feedback

Stay current on company products instructions for use (IFU), best practices and technical

troubleshooting, as well as relevant scientific clinical literature and new product information

Prioritize and appropriately respond to requests in a high-stress

environment.

Qualifications

Required Skills and Experience

A minimum of 2 years of technical or clinical experience in healthcare

Experience navigating hospitals and supporting procedures required

Self-starter who performs well with autonomy and can be flexible in a dynamic work

environment

Problem solver who can maintain composure and think critically in high pressure environments

Highly collaborative and works well in a remote team environment

Effective communication skills including oral, written and interpersonal. Strong situational

awareness

Experience working with highly complex technical systems and/or working in a critical patient

care setting with physicians and support staff

Ability to seek out and process large amounts of data to translate information into actionable

insights

Desire to learn and build new skills

Ability to travel up to 70%, located near a major airline/rail hub, and ability to work nights and

weekends as needed

Ability to independently prioritize and manage travel logistics, and complete associated

administrative tasks in a timely manner

Ability to travel on a moment's notice and support cases across varying geographies; comfortable

booking and utilizing all forms of travel

Required Education and Training

Bachelor's degree in biomedical engineering or in healthcare-based field

Working Conditions

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee'sstart date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on

business need and/or on the selected candidate's experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the

candidate's qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.