Application Support Engineer

job summary:

Support Equities Cash Execution Technology: Provide technical and operational support for electronic trading platforms, ensuring stability, performance, and compliance with enterprise standards.

Incident Management & Resolution: Act as a primary point of contact for order/trade inquiries, connectivity issues, and major incident communications to internal stakeholders and external clients.

Performance Monitoring & Analysis: Conduct proactive analysis of client activity (e.g., dormant accounts, penetration rates) and system performance to identify opportunities for improvement.

location: Chandler, Arizona

job type: Contract

salary: $51.59 - 61.59 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Job Description

• Support Equities Cash Execution Technology : Provide technical and operational support for electronic trading platforms, ensuring stability, performance, and compliance with enterprise standards.
• Incident Management & Resolution : Act as a primary point of contact for order/trade inquiries, connectivity issues, and major incident communications to internal stakeholders and external clients.
• Performance Monitoring & Analysis : Conduct proactive analysis of client activity (e.g., dormant accounts, penetration rates) and system performance to identify opportunities for improvement.
• Collaboration with Business & Technology Teams : Work closely with Sales, Trading, and global technology teams to prioritize and deliver enhancements aligned with business objectives.
• Operational Excellence : Implement process improvements, maintain quality controls, and ensure adherence to internal policies and regulatory requirements.
• Reporting & Metrics : Produce regular reports on system stability, incident trends, and team performance to support transparency and continuous improvement.
• Python
• SQL
• Unix

qualifications:

Collaboration with Business & Technology Teams: Work closely with Sales, Trading, and global technology teams to prioritize and deliver enhancements aligned with business objectives.

Operational Excellence: Implement process improvements, maintain quality controls, and ensure adherence to internal policies and regulatory requirements.

Reporting & Metrics: Produce regular reports on system stability, incident trends, and team performance to support transparency and continuous improvement.

Python

SQL

Unix

skills:

Performance Monitoring,Python,SQL *,Unix,communications,primary point of contact,Collaboration,business objectives,continuous improvement,electronic trading,Equities,Incident Management,Metrics,Operational Excellence,operational support,internal policies,process improvements,quality controls,regulatory requirements,Sales,Trading

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.